- Worldwide Shipping! (USA, Canada, Australia, Europe, Singapore, Korea etc)
- We provide Live arrival guarantee for all plants
- Free Phytosanitary certificate
Handling Time: It usually takes 1 week to prepare order, after order is prepared, we ship next Monday by DHL or UPS Express. It take around 2 to 4 days to arrive to the provided address. The only exception would be if temperatures are too extreme to safely ship the plants out. The handling time for a UPS or DHL order is variable based on outside temperatures, postal holidays, and the size of the order. (We reserve the right to hold an order in extreme weather if we deem it is unsuitable to ship for the safety of the plants)
Plant products:
- We provide Live arrival guarantee for all plants!
- We highly encourage customers to be present to receive the package upon delivery if at all possible for the safety of our plants.
- The leaf color (variegation) of the plants related to the environment (Temp & Humidity) Plant leaves will show different color or vairegation in different environments. We are not responsible for the growth status of your plant after it has been received.
- Plants cannot be returned or exchanged after sold. If you are really not satisfied with the plant, please return it to our address. Buyer need to pay shipping costs for returning. We will refund the value of the plants after we receive the healthy plants (The plants must be in the same condition as when we shipped them).
- In case of missing, wrong or less delivery in the order, only the value of the affected goods will be compensated.